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Shipping Rates


Free shipping cost does not apply to: International orders, Puerto Rico, all other US territories, or Canada.

Shipping to customers outside of the continental U.S. will be paid in full by the customer (some exceptions may apply) XtremeBigAir will not be responsible for or pay any customs or duty fees. The customer will be responsible for any customs or duty fees.

Free USPS Priority Mail shipping in the continental US if you purchase merchandise for $100 or more.

Upgrade your shipping for a nominal shipping fee to Next Day, 2nd Day, 3rd air. Shipping is calculated off the sub-total of an order and does not include personalization or governmental taxes. Any express shipping will be paid in full by the customer.

Some oversized items like Kiteboards, Surfboards, Bulk Board Bags will not be included in our 'Free Shipping' policy. We will charge you the Actual Shipping cost for those items.

Order
Shipping Cost
$ 0.00-$24.99
$6.95
$25.00-$49.99
$9.95
$50.00-$74.99
$11.95
$75.00-$99.99
$14.95
$100.00-UP
FREE

Order Processing and Shipping Time

Orders placed before 12:00pm Pacific Standard Time are processed the same day we receive them. Orders placed after that time will be processed the following business day.

If there will be a delay in shipping due to lack of availability, you will be notified by phone or email.

Please Note: We do not ship orders on weekends or holidays.

Order Verification Policy

In order to protect you from credit card fraud or identity theft, all orders will be verified before shipping. All orders may require a 24-48 hour period of time for normal verification purposes. If we can't verify the correct information, there will be a considerable delay in the processing of your order. We will notify you by phone or email if that should be the case.

All orders placed with a credit card, must submit the billing address of the credit card (where you receive your monthly credit card statements).

If the billing address is a P.O. Box, we will require shipping to your residence or business address and that address must be listed with directory assistance.
If you need to ship to an alternative address, the shipping address must be listed with a yellow pages directory assistance, such as www.superpages.com.

International Order Verification

In order to protect our customers from credit card fraud or identity theft, all orders will be verified before shipping. Since we will not ship without this verification, please avoid delays in the processing of your order by submitting complete information.

All International orders must ship their orders to the billing address of the credit card (the address to which your monthly credit card statement is sent).

You'll need to send a copy of both the front and back, of the credit card being used, plus a copy of the most recent statement of your account. Please email to Info@XtremeBigAir.com